In April 2020, while working at a law firm, I received an emergency call from a client. She lost her working place due to the COVID-19 pandemic and her house was damaged in a fire. She was upset, and more than a laywer, she needed someone to talk to. At that moment, I had to decide: should I remain within the traditional boundaries of my law firm, or practice my profession in a different way? Four months later, Guide-Lex was born with the priorities to remain human and to make legal challenges easy to understand.